General terms

These general terms and conditions regulate the relations between "MONTIKAR" EOOD and the persons using the site and the online store located at
· "WE", "", "THE COMPANY" - means "MONTICAR" EOOD with registered office and address of management: Sofia, Darvenitsa, bl 19, 121062771, tel: 0887463785, e-mail: company - owner of the online store of
· "SITE" - means the website at
· "ACCOUNT" - means an account registered on
· "ONLINE STORE" - means the virtual store located on providing the opportunity to purchase goods via the Internet.
· "USER" - means a person using the functionality of the site.
· "BUYER" - means a person who makes a purchase of goods from the online store.
· "USER" - means a consumer within the meaning of the Consumer Protection Act ("CPA").
· "PERSONAL DATA" - means personal data within the meaning of the Personal Data Protection Act and European legislation ("LPPD").
· "CASH ON DELIVERY" - means cash on delivery within the meaning of the Postal Services Act (PSA).
· "GENERAL TERMS" - means these general terms. By clicking on any link, button or application located on the site, except for the link pointing to these general conditions, you expressly and unconditionally agree with these general conditions for the use of the site and the online store.

The site can be viewed without registration. Registration is required only for the use of certain functionalities of the site and is absolutely voluntary and free. To register you need to be 18 years old and fill out a registration form

Upon successful completion of the registration you will receive a username and password for access. Only one account can be registered with one email address. By creating an account, you declare that you are at least 18 years old.

In case you do not want to register an account, you have the opportunity to shop as a guest, as the data provided in this case are processed only for the purposes of the specific order and are not stored for your next orders.
All prices presented on the online store are in Bulgarian levs and are valid only at the time of their publication, as Monticar EOOD reserves the right, without notice, to change them at any time. The prices for online orders confirmed by Monticar EOOD are final and are not subject to change. The prices presented on the online store are final and include all taxes and fees, without delivery price - indicated separately, in case such is due.
Orders can be made only by users who have accepted the general conditions. To place an order it is necessary to fill in the order form. When filling in the order form, the customer is obliged to provide complete data for the execution of his order. By sending your order, the customer agrees, if necessary, the team of the online store to contact him in connection with the order. The seller has the right to cancel the order made by the customer after notifying him. In this case, neither party is liable and has no subsequent obligations.
The price of goods ordered from the online store can be paid by cash on delivery or bank transfer

Please note that in some cases some of the listed methods may not be applicable. All payments are made only in Bulgarian levs. In case of payment by bank transfer, the entire amount due on the invoice must be paid within 5 working days after the invoice is issued; otherwise the order will be automatically canceled.

By accepting these general terms and conditions, the buyer gives his explicit and unconditional consent in all cases, except for payment by Cash on Delivery, to pay MONTICAR EOOD in advance, in full, the sale price of each ordered product. When using Cash on Delivery, the buyer hands over to the courier the entire amount due (including the price of the goods and the delivery price) indicated in the invoice/receipt and authorizes the courier to hand it over to MONTICAR EOOD on his behalf and for his account. 


The distance selling contract between MONTIKAR EOOD and the buyer is considered concluded after confirmation of the given order by MONTIKAR EOOD. The confirmation of a distance contract concluded with MONTICAR EOOD is done on the e-mail provided by the buyer.

Product review. Complaints

Upon receipt of the goods, the buyer is obliged to immediately inspect it and in case he finds obvious defects, the absence of any of the accompanying accessories and / or any of the documents required by Bulgarian law, to immediately inform the person making the delivery. If he fails to do so, the item is considered approved, and the buyer loses the right to later claim that the goods were delivered with obvious defects, the absence of any of the accompanying accessories and / or any of the required by Bulgarian law documents. Complaints of goods purchased through the online store are made according to the rules of the CPA (only for consumers) and / or in accordance with the terms and conditions of their commercial warranty. Address for complaints: Sofia, 114 Slivnitsa Blvd., MONTICAR EOOD. Phone 029311905.


MONTICAR Ltd. undertakes to provide only the services presented on the site in the way they are presented. All information presented on the site, including but not limited to design, availability, prices and location of goods is valid only at the time of its presentation, as MONTICAR Ltd. reserves the right to change it at any time without notice. It is the responsibility of the user to check the terms of use of the site, as well as the information provided about prices, availability, etc. in order to be informed in a timely manner in case any changes have occurred. In any case, the change is effective from now on and does not affect orders confirmed by MONTICAR EOOD before its execution. In case additional approval is required on our part, it should be given; otherwise, regardless of the order confirmation, it will be considered invalid.

MONTICAR Ltd. is not responsible for the content and safety of sites to which they refer links published on this site. Clicking on such links and using sites to which the links link is entirely at your own risk and responsibility. In cases where this is necessary, the users of the site are obliged to provide correctly and completely the data required by them.

For incorrect users, access to the resources of the site and the online store will be blocked. Accounts of users who violate the terms of use of the site and online store, as well as accounts of users who use them for other purposes, will be deleted.

The provisions of the legislation in force in the Republic of Bulgaria shall apply to the issues not settled in the present general conditions. All disputes on the interpretation and implementation of these general terms and conditions and on the interpretation and implementation of distance sales contracts for goods ordered from the online store will be resolved by agreement, and in case of failure, the dispute will be referred to the competent court : on claims of consumers - according to art. 113 of the Civil Procedure Code, and in other cases, if the jurisdiction is not indicated imperatively - before the competent court in Sofia, according to the rules of generic jurisdiction under the Civil Procedure Code, namely Sofia District Court or Sofia City Court.


MONTICAR EOOD may periodically update these General Terms and Conditions. In case of change of the Site, a message and the updated General Terms and Conditions will be published.